Corporate Compliance & Business Ethics Code

Section 1

This Corporate Compliance Code establishes the legal and ethical standards for all directors, employees, sub-agents and representatives of AM EDU Resources.

Our business covers local and international student recruitment, academic advising, and the coordination of Work-Based Learning (WBL) programs in Australia and across Asia — including partnerships with Signet Institute.

Every representative of AM EDU Resources must strictly adhere to this Code in all operations across Malaysia, Australia and other operating regions. Local custom, commercial pressure and competitor behaviour are not grounds for departing from it.

Section 2

AM EDU Resources is committed to transparency, honesty and student welfare in all recruitment and counselling activities.

Representatives must provide accurate, up-to-date and truthful information regarding academic courses, entry requirements, fees, campus facilities and living expenses. Where a figure is subject to change — tuition, living costs, visa charges — representatives must identify the source and currency of the information rather than presenting an estimate as fixed.

Staff must conduct thorough preliminary screenings to ensure applicants meet both the academic criteria and the genuine student intent requirements for domestic and overseas placements. Where an applicant does not meet those criteria, the applicant must be told directly, and alternatives discussed, rather than an application being lodged that is expected to fail.

No employee or agent may guarantee course admission, visa issuance, post-study work rights or permanent residency outcomes to prospective students or their families. This prohibition applies to every form of communication, including verbal assurances, social media, messaging apps and third-party marketing.

AM EDU Resources strictly prohibits assisting students with fraudulent documentation, academic dishonesty or falsified financial statements. Representatives must withdraw from an application rather than participate in one.

Section 3

International placement programs — specifically Work-Based Learning pathways in Australia with Signet Institute — require strict adherence to cross-border legal frameworks.

Recruitment practices must align with Australian Department of Home Affairs regulations and the Genuine Student (GS) requirement. Representatives must prepare complete and truthful applications that reflect a student’s real circumstances and intentions, and must not represent that AM EDU Resources can influence, expedite or secure any visa decision.

All promotional materials, application workflows and student placements must strictly comply with the official agreements established with Signet Institute and registered Australian training providers. Program details, intakes and entry requirements must be confirmed with the partner before being represented to a student.

AM EDU Resources upholds a duty of care for students transitioning to Australia, ensuring clear pre-departure orientations, transparent accommodation guidance and fair workplace learning terms. Where a student’s welfare or safety is at risk, representatives must escalate immediately.

WBL arrangements must strictly comply with Australian workplace laws, ensuring student-interns are placed in legitimate, safe work environments with proper supervision and fair treatment. Hours, learning outcomes and supervision arrangements must be documented in writing before a placement begins.

Section 4

AM EDU Resources maintains zero tolerance for any form of bribery, extortion or unethical financial transaction.

Employees must never request, offer, accept or give bribes, kickbacks or secret commissions to educational institution officials, visa officers or third-party recruiters. This applies regardless of local custom, competitive pressure or the size of the payment, and regardless of whether the payment is described as a gift, facilitation fee, processing fee or expediting charge.

All consultancy fees, service charges and institutional commission arrangements must be documented in writing and accurately recorded in official financial accounts. Students must receive a written schedule of fees before engaging our services.

Nominal gifts of cultural courtesy are permitted only if they are inexpensive, lawful, transparent, and do not influence professional judgment or institutional decisions. Where there is any doubt, the gift must be declined or escalated to Management before acceptance.

Section 5

Handling the sensitive personal, financial and academic records of prospective students requires rigorous privacy standards.

Personal details must be collected solely for recruitment, admission and visa processing purposes, following explicit written consent from the applicant. Data must not be repurposed for unrelated marketing or shared with third parties outside the scope of that consent.

Student records transferred between Malaysia and Australian entities — including Signet Institute and immigration databases — must comply with applicable privacy laws, including the Malaysian Personal Data Protection Act 2010 (PDPA) and the Australian Privacy Principles (APPs).

All digital and physical files containing student credentials, passport copies and financial records must be stored securely and restricted to authorised personnel only. Documents must not be stored on personal devices, personal cloud accounts or unsecured messaging services.

Section 6

Adherence to this Code is a mandatory condition of employment and representation with AM EDU Resources.

Every staff member must read, acknowledge and comply with this Code annually. Acknowledgement is recorded in writing and is a condition of continued employment or representation.

Employees, students or partners who observe potential violations of this Code, fraudulent activity or illegal practices are required to report them directly to Management at compliance@ameduresources.com.my, or via designated internal channels.

AM EDU Resources guarantees strict confidentiality and protection against dismissal, demotion or harassment for any individual reporting suspected misconduct in good faith.

Violations of this Code will lead to disciplinary proceedings, up to and including immediate termination of contract and legal referral where applicable.